Web-based capture gives IT an edge.
The paperless office.
Businesses worldwide have been on the edge of it for years. But for all intents and purposes, they’re still dealing with incredible amounts of paper. Few have reached their goal in reducing the volume. Even fewer have embraced a fully-digital process.
At the same time, duplicate departmental information systems can result in redundant IT costs and information trapped in local silos. Diverse data structures and archives cause miscommunication, duplicate work and multiple copies of the same document.
Businesses often fail to achieve their paper-free goals because documents are placed in electronic archives as PDFs or other formats. These digital archives are about as beneficial as a filing cabinet filled with paper files.
Browser-based data capture can change all that – with benefits that apply to scanning software, allowing IT departments to maintain applications at the server level.
A browser-based interface allows every workstation in the office to be connected with the scanning solution, enabling every employee to capture documents. Since the browser-based application is updated across every device, each person uses the same software version and training becomes straightforward as a result.
A major win for IT.
Even better, browser-based capture can be integrated with Line of Business (LOB) software with a simple ‘scan button’ embedded in the department’s application. This way, employees don’t need to know anything about the capture software; the button simply allows documents and information to be scanned directly into the business application, saving both time and training costs.
Depending on specific business goals, there’s a wide spectrum of automation possibilities. For simple, high-volume processes, many companies use fully automated, end-to-end solutions where staff only manage exceptions. For complex or lower volume situations, partial automation of repetitive steps organizes and prepares information to help staff in further processing. This helps employees be more productive and also, by eliminating the mundane tasks, keeps them more engaged.
Adopting intelligent solutions for Document Capture will unlock the power of business information; the lifeblood of your organization. It’s a journey that requires multiple steps, but successfully navigating them will reap significant rewards.